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Q. I can't apply online. How should I apply?
Q. I've applied online but need to fax my supporting documents (resume, etc.). What should I use for the fax cover sheet?
Q. I filled out the assessment questionnaire online, printed it, and want to submit it by fax along with my resume. Can I do this?
Q. I printed the job announcement, wrote all of my answers to the questionnaire section on the announcement, and submitted it along with my resume. Will this be accepted?
Q. Transcripts are required/I am qualifying based on education. Do I need my school to submit original unopened transcripts?
Q. How do I know if transcripts are required?
Q. I faxed all of my information to the DEU fax. Should I also send a copy and/or the originals to the mailing address?
Q. I applied online through USAJobs and Application Manager. How can I check my status?
Q. I checked my status on USAJobs and it still says "application started" even though I submitted everything through Application Manager. Why?
Q. I completed the entire application process online and my status shows as complete. Should I also send a copy of everything?
Q. I faxed my application and then called the VA facility to make sure they received it, but they said that they did not have that information. Why not? Where did it go?
Q. I have applied for a number of jobs and keep having to fax the same supporting documents. Is there anything I can do to make it easier?
Q. I qualified for this job before. Why do I have to apply for it again?
Q. I faxed all of my information. Should I call to check the status?
Q. I submitted my information online. Should I call to check the status?
Q. I am interested in applying for a job but am not sure if I am qualified. Can I call the DEU to find out?
Q. I am afraid that my information will be "lost" if I apply online. Is it better to fax everything instead? Or should I both apply online and fax my documents?
Q. I can't apply online. How should I apply?
A. Make sure to print the entire announcement by clicking on Print Preview at the bottom of the first page of the announcement.
- Read the announcement thoroughly.
- Print OPM Form 1203-FX, Assessment Questionnaire. This is basically an answer sheet. You will need to follow the questions in the job announcement to fill out this form. You must submit all 6 pages (even if you don't answer any questions on the last page). Don't forget to fill out the top of each page with your social security number and vacancy ID number.
- Make sure to answer the narrative questions thoroughly on a separate piece of paper. Some questions require you to support your answer in writing. Please read each question and instructions carefully.
- Complete OF-612, Application for Federal Employment or use a copy of your resume. If you are submitting your resume instead of the OF-612, you must include the month/year and number of hours worked at each position you list in your work history.
- If education transcripts are required or you are qualifying based on a combination of experience and education, you must submit transcripts or a complete course listing from the school (originals are not required for the application process; however, they will be required by the hiring facility if you are selected for the position). Education information is detailed in the Qualifications section of the job announcement.
- If you are a veteran, you must submit the required documentation or preference cannot be given. Please see the veterans' preference FAQs for specific information.
- Fax your entire packet, with the OPM Form 1203-FX on top (the first page is your cover page), to 1-478-757-3144 in the following order.
a. OPM Form 1203-FX (6 pages) (top)
b. Narrative responses
c. Resume or OF-612
d. Veteran's preference documentation
e. Transcripts, if required (bottom)
Make sure you keep a copy of your fax receipt showing that all pages have been received.
- Your application must be RECEIVED by the closing date listed on the job announcement. You must fax your application packet by that date. Late applications cannot be considered.
Q. I've applied online but need to fax my supporting documents (resume, etc.). What should I use for the fax cover sheet?
A. You must use the fax coversheet listed in the last section of the job announcement.
Q. I filled out the assessment questionnaire online, printed it, and want to submit it by fax along with my resume. Can I do this?
A. You must either submit your assessment online or fill out the OPM Form 1203-FX and fax it. You cannot fax a printed copy of the online assessment. You may print a copy of your online assessment for your records, but you must actually complete the online process so that your assessment is submitted to the Delegated Examining Unit electronically. Look under "Application Manager" to see if your status shows as "Complete." If not, you have not actually submitted the assessment electronically. You will receive a letter stating that you were not considered because either you did not submit a questionnaire or it was completed/submitted incorrectly. Again, do not fax printed copies of your online assessment.
Q. I printed the job announcement, wrote all of my answers to the questionnaire section on the announcement, and submitted it along with my resume. Will this be accepted?
A. No. Writing you answers on the announcement (or sending in a copy of the online assessment without actually submitting it electronically) does not qualify as completing the questionnaire. You will receive a letter stating that you were not considered because either you did not submit a questionnaire or it was completed/submitted incorrectly. You must either submit your assessment online or fill out the OPM Form 1203-FX and fax it.
Q. Transcripts are required/I am qualifying based on education. Do I need my school to submit original unopened transcripts?
A. No. Original unopened transcripts are only required if you are selected for the position. Faxing or uploading a copy of your transcripts or full course listing is acceptable. We do not accept mailed supporting documents and also cannot consider transcripts that are submitted late from the school.
Q. How do I know if transcripts are required?
A. Please read the Qualifications section of the job announcement carefully for detailed information regarding education. If this section states that you can substitute education for experience and this is the way you are attempting to qualify, you must submit transcripts or a full course listing from the school. If it states that education is a basic requirement, you must submit transcripts regardless of your experience. You cannot be considered without proof of meeting this basic requirement.
Q. I faxed all of my information to the DEU fax. Should I also send a copy and/or the originals to the mailing address?
A. No. Please do not send duplicate information. It is not required and is unnecessary.
Q. I applied online through USAJobs and Application Manager. How can I check my status?
A. You can sign back into your Application Manager account to check your status. Click on the vacancy ID for the announcement, then Details. It will show the date your assessment was submitted and the date your resume and other supporting documents were received.
Q. I checked my status on USAJobs and it still says "application started" even though I submitted everything through Application Manager. Why?
A. USAJobs and Application Manager are two different programs. Once you leave USAJobs and sign in to Application Manager, USAJobs cannot track your status. You must sign in to Application Manager to view your status.
Q. I completed the entire application process online and my status shows as complete. Should I also send a copy of everything?
A. No. Please do not send duplicate information. It is not required and is unnecessary.
Q. I faxed my application and then called the VA facility to make sure they received it, but they said that they did not have that information. Why not? Where did it go?
A. All documents are faxed to a central location in Macon, GA. The documents are then matched with the job announcement by the vacancy ID number. If you completed your assessment online and then faxed supporting documents, those documents will be matched to your assessment. You should keep a copy of the fax receipt showing that all pages were received.
Q. I have applied for a number of jobs and keep having to fax the same supporting documents. Is there anything I can do to make it easier?
A. The easiest option is to save a copy of your resume on your computer or on a disk. If you have other documents, such as transcripts or veterans' preference information, you may want to scan them so that they can be stored electronically on your computer or on a disk. You can then upload those documents as needed.
Q. I qualified for this job before. Why do I have to apply for it again?
A. Each job announcement has a different vacancy ID number. The job may be in a different location or at a different grade level than the previous announcement. The job duties may also vary. In any case, you must apply for each announcement separately.
Q. I faxed all of my information. Should I call to check the status?
A. No. Please make sure your fax receipt shows that all pages have been received. Keep a copy of the receipt for your records.
Q. I submitted my information online. Should I call to check the status?
A. No. You can check your status through your Application Manager account. If you faxed any supporting documents, it can take between 24 and 36 hours for them to show in your account.
Q. I am interested in applying for a job but am not sure if I am qualified. Can I call the DEU to find out?
A. No. Please review the qualifications section of the job announcement. The DEU cannot determine your qualifications over the telephone or by email.
Q. I am afraid that my information will be "lost" if I apply online. Is it better to fax everything instead? Or should I both apply online and fax my documents?
A. No. Applying online is highly recommended. When you apply this way, all of your information, including your assessment questions and resume, etc., (if you upload directly) is grouped and attached directly to the appropriate job announcement. When faxing, you risk an incomplete submission if all of your forms don't go through. Completing and submitting the assessment online also ensures that you have completed it in the correct format. Duplicate online and fax submissions are unnecessary.
